Legal

Terms of Service

These Terms of Service (“Terms”) govern access to and use of Enduranz Lab, including our websites, apps, Pace Planner and related tools, accounts, Demo Mode, and integrations such as MCP (together, the “Service”). By using the Service, you agree to these Terms. Creating an account requires explicit acceptance of these Terms. The English and French versions are the same Terms, translated. Enduranz Lab is available worldwide under these Terms.

Who we are

Enduranz Lab is a product of [COMPANY_LEGAL_NAME], a company registered at [REGISTERED_ADDRESS] (SIRET [SIRET], RCS [RCS_CITY]). Until these bracketed fields are replaced with final company details, they remain visible placeholders. You can reach us at contact@enduranz-lab.app or via Support.

The Service

Enduranz Lab helps athletes plan seasons and races, estimate paces and splits, track records, equipment, finances, journals, and related preparation work. We may add, change, limit, or remove features over time. The Service is provided as available; we do not guarantee uninterrupted access. Demo Mode provides illustrative sample data so you can explore the product; it is not your durable personal account history and is not a paid plan.

Accounts and eligibility

If you create an account, you must provide accurate information and keep your credentials secure. There is no minimum age stated in these Terms; a valid email is required for an account. If a minor uses the Service or creates an account, a parent or guardian is responsible for that use. You are responsible for activity under your account.

Acceptable use

You may not misuse the Service: no illegal activity, no attempts to break or bypass security, no harmful automated scraping that degrades the Service, and no abuse of other users or our systems. We may investigate and act on violations.

Your content

You retain rights in the race plans, notes, and other content you submit. You grant Enduranz Lab a licence to host, process, and display that content as needed to operate the Service for you. You are responsible for the accuracy of what you enter and for having the rights to submit it.

Intellectual property

Enduranz Lab, its branding, software, and materials (other than your content) remain our property or that of our licensors. These Terms do not transfer ownership of our intellectual property to you. You may not copy or redistribute our software or branding except as allowed by the Service’s normal use.

Paid subscriptions and pricing

Current plans, prices, billing periods, renewal, cancellation, and refunds (when paid plans are offered) are described on our Pricing page and in the checkout flow at the time of purchase. Taxes may apply. These Terms do not hard-code plan names or prices; if details conflict, the Pricing page and checkout terms shown when you buy control for that purchase.

Plans. Free costs nothing and limits the number of seasons and races you can create. Pro is sold monthly, yearly, or as a one-time Lifetime purchase. Lifetime covers Pro only, not future plans such as Max. A Pro trial can be started once per account, without a card.

Payment and renewal. Payments are processed by Stripe; we never receive your full card number. Monthly and yearly plans renew automatically at the end of each period until you cancel. You can cancel at any time from Settings → Subscription; Pro stays active until the end of the period already paid. If a renewal payment fails, Pro is kept for 3 days while the payment is retried, then your account moves to Free.

Refunds. If you change your mind, you can ask support for a refund within 14 days of the first payment of a monthly or yearly plan. We refund the unused days of that first period (for example 20/30 of the monthly price if you ask on day 10) and Pro ends straight away. Renewals are not refunded. Lifetime is refunded in full on request within 14 days of purchase. Buying Lifetime while subscribed stops the subscription at the end of its paid period, without a refund for the remaining days; the 14-day refund above still applies to a first payment.

Right of withdrawal. Paid plans are digital services that start, at your request, as soon as you pay. You have 14 days from the purchase to withdraw (Articles L221-18 and following of the French Consumer Code); you then pay only for the service already supplied, in proportion to the days used, as described above. The full Lifetime refund is a commercial guarantee on top of your legal rights.

Going back to Free. Nothing is deleted. On Free you can edit your most recent seasons and races, up to the Free limits shown on the Pricing page; older ones become read-only: you can still view and delete them, and they are included in your data export. Creating new ones above the limits is blocked. Upgrading makes everything editable again.

Prices. Prices are shown in euros, all charges included. VAT not applicable, article 293 B of the French General Tax Code (TVA non applicable, art. 293 B du CGI). Price changes for existing subscribers are announced by email at least 30 days before they apply, with a link to cancel.

Seller. Paid plans are sold by [COMPANY_LEGAL_NAME], micro-entrepreneur, [REGISTERED_ADDRESS], SIRET [SIRET].

Third-party services

We use infrastructure and services such as email delivery and hosting to operate Enduranz Lab. How we process personal data is described further in our Privacy Policy. We are not responsible for third-party sites or tools you choose to use outside the Service.

MCP and integrations

You may connect third-party clients (for example via MCP or OAuth) with your consent and the scopes you approve. You are responsible for what those clients do with access you grant. We may revoke or restrict clients that abuse the Service or violate these Terms.

Disclaimers

Enduranz Lab is a planning and estimation tool. Pace, finish-time, and similar outputs are estimates, not guarantees of race performance. The Service is not medical advice and is not a substitute for a coach, doctor, or your own judgment. Always listen to your body and follow appropriate professional advice. The Service is provided “as available” without warranties beyond those that cannot be excluded under applicable law.

Liability

To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for lost profits, data, or race outcomes arising from use of the Service. Our aggregate liability for claims relating to the Service is limited to the amounts you paid us for the Service in the twelve months before the claim (or zero if you used the Service free of charge). Nothing in these Terms limits rights that cannot be waived under mandatory consumer law.

Suspension and termination

We may suspend or terminate access if you violate these Terms or abuse the Service. You may stop using the Service at any time and may delete your account from Manage my account. Accounts unused for 36 months are deactivated after email notice, and can be permanently deleted from 12 months later, as described in the Privacy Policy. Any Lifetime purchase ends when the account is permanently deleted. Provisions that by nature should survive (including intellectual property, disclaimers, and liability) continue after termination.

Changes to these Terms

We may update these Terms by publishing a new version on this page and updating the “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. The current Terms are always those published on this page.

Governing law and disputes

These Terms are governed by the laws of France. Subject to mandatory consumer protections that may apply where you live, courts of [COURTS_CITY] have jurisdiction. Availability of the Service worldwide does not change this governing law.